To reduce vulneralability and increase resilience of communities affected by conflict in the border region and to economically empower the communities through a judiciuos mix of socio-economic transformative programmes.
Inter-regional and cross-border movements as pastoral communities often lead to conflicts over water and pasture leading to displacements of many households. The drivers of conflicts in the region arise from resource and territorial control, violent extremism, effects of climate change and poverty that fuel various cross-border migrations either by force or by choice and cause further insecurities for the entire region. The region has high levels of poverty, food insecurity, low levels of education, high levels of civil insecurity and low levels of gender development. Women and youth participation in decision-making in political, economic and social sphere is significantly low in the region.
The cross-border programme in the Kenyan side sets to establish effective peace and conflict structures; re-engineering the national government coordination mechanism to prevent, manage and resolve conflicts efficiently and effectively; and enhancing the capacity of international cross-border conflict management. In the Ethiopian side, the initiative is to combat the courage of recurring drought, harness economic potential and spur long-term investments that will result into a successful economic transformation of the arid and semi-arid lands in Ethiopia.
The programme used participatory action research to understand the dynamics and drivers of conflict in the cross-border areas and to identify the root causes/impacts of conflict. The research also diagnosed and identified factors and stakeholders that could contribute to sustainable peace in the region. The programme used both quantitative and qualitative research methodologies to address the specific objectives study through focus group discussions, questionnaires, face-to-face interviews and key informant interviews. Geographic Information System technology was used to collect and map the spatial data on both sides of the area to enable the stakeholders understand the spatial distribution of resources as well as available infrastructural facilities. Tailor-made capacity building programmes on conflict management and peace-building as well as alternative livelihoods projects were designed and implemented to improve the skills and knowledge of the local communities in preventing conflict and bringing sustainable peace and development.
Ethiopia-Kenya cross-border programme has continued to facilitate peace dialogues to addresses inter-communal violent conflict along the common border. The dialogue focuses on emerging peace, security and development concerns in the border regions between the two countries. The programme has developed a response plan to address inter-communal violent conflicts in the two countries that covers measures to: address ongoing violent conflict; facilitate relief support to displaced populations and host communities; strengthen existing conflict prevention, management and resolution structures at local, county/regional and national levels; support to customary conflict resolution structures to ensure they remain effective; provide livelihood support to borderland communities as well as facilitate regular cross-border engagement and information sharing. The programme is geared towards boosting economic growth, reducing poverty and promoting business activities in the Horn of Africa through cross-border cooperation. The EU under the “Collaboration in Cross-border Areas of the Horn of Africa Region, Phase I” contributes; creating greater economic and employment; strengthening resilience of communities, and in particular the most vulnerable; improving governance and conflict prevention and reducing forced displacement and irregular migration. The two countries, both at national, regional and local levels have continued engagements to share experiences, replicable peace solutions from each country/region and lessons learnt. This SSC engagement has offered opportunities for learning best practices from other countries and domesticating to the local context.
Provider Country: Ethiopia, UNDP Kenya, IGAD/CEWARN, EU
Beneficiary Country: Kenya and Ethiopia
Supported by: UNDP Kenya and UNDP Ethiopia
Implementing Agency: Ministry of Devolution and Arid and Semi-Arid Lands (Kenya) Ministry of Peace (Ethiopia)
Project Status: On-going
Project Period: 2015
The Legislative Support Project II aims to strengthen the capacity of the National Assembly of Tanzania to more effectively and responsively perform its core functions and fulfil its constitutional mandate, while providing efficient services to the Members of Parliament.
The Parliament of Tanzania is the country’s supreme organ for legislation, oversight, budget approval and representation. It is the key accountability mechanism between citizens and the Government. In advancing participatory governance, the Parliament faces institutional and operational challenges that must be addressed if it is to be more effective, transparent, accountable and inclusive in its work. Some of the problems, which are not uncommon to other parliaments of the developing world, include inadequate physical assets, human resources and technological infrastructure at the main premises in Dodoma and in constituencies. Additional difficulties stem from the rather high number of new Members of Parliament (MPs), social distance between MPs and citizens, limited citizen literacy of the modus operandi of the Parliament and its committees, and limited access to and use of ICT in parliamentary activities. There is also insufficient gender analysis of legislation and budget, and in the oversight of the Government.
The Legislative Support Project II (LSPII) was conceived building on the positive outcomes of UNDP’s support to the National Assembly of Tanzania through the Legislative Support Project I, between 2011 and 2016. Aligned with the National Assembly’s own strategic priorities, the LSPII aims to strengthen the capacity of the legislative body to become more effective, efficient, transparent and inclusive, in line with regional and international benchmarks for democratic parliaments. The project encompasses five priority areas:
1) Increasing the capacity of parliamentary committees to scrutinize bills, oversee Government and engage citizens;
2) Enhancing the capacity of the National Assembly to analyse and oversee Government activities, budget and expenditure, including monitoring of the Sustainable Development Goals;
3) Strengthening functions and capacity for the representation of citizens’ interests in the National Assembly;
4) Strengthening the effective engagement of the National Assembly in strategic leadership, transparency and external engagement; and
5) Gender mainstreaming in all functions of the National Assembly.
The project has supported the development of instructive guidelines and toolkits covering such issues as bill scrutiny, field visits, budget review, public hearings and the youth parliament as key instruments for improved parliamentary performance. The project has also supported the development of a gender strategy and a HeForShe strategy for the National Assembly.
Through South-South cooperation, the project has been supporting peer-to-peer exchanges, mentoring and coaching of MPs and staff, as a means to foster the acquisition of practical and analytical skills. The benchmarking visits and the attachment of Tanzanian Budget Department staff to the Ugandan, Kenyan and South African parliaments have significantly contributed to the improvement of the capacity of the Department in supporting the Budget Committee and the budget process. Through experiential learning, the trainees have been exposed to the workings of other parliamentary budget offices and have adapted best practices that are being applied in their day-to-day work. As a result, the project has managed to register the following successes:
– Improved comparative experience on effective budget analysis and scrutiny;
– Enhanced capacity of the staff on research and data analysis to help them support MPs and relevant committees with information they need in legislative scrutiny, budget scrutiny and oversight activities;
– Improved public participation in an increasingly effective and inclusive committee system;
– Improved parliamentary performance through the deployment of ICT solutions towards the institution’s e-Parliament agenda; and
– Improved appreciation of the centrality of gender analysis and its application in parliamentary activities.
Provider Country: Ghana, Kenya, South Africa and Uganda
Beneficiary Country: Tanzania
Supported By: UNDP, Embassy of Ireland, Embassy of Denmark, Embassy of Sweden and UK Department for International Development
Implementing Agency: UNDP, UN Women and the National Assembly of Tanzania
Project Status: On-going
Project Period: January 2017 – December 2021
This project has supported the Sierra Leone Correctional Service (SLCS) in implementing its strategic plan to improve life in correctional facilities, in accordance with Sierra Leonean law and its international human-rights obligations.
All human beings have inalienable rights and these rights must not be compromised, even during the legal deprivation of liberty. Humane prison conditions are a prerequisite of fair criminal-justice systems. All pre-trial detainees have the right to be considered innocent until proven guilty, and the deprivation of liberty should be the only punishment of sentenced inmates. Poor detention conditions can be detrimental to inmates’ health, rehabilitation and reintegration into society. They are also a violation of the United Nations Standard Minimum Rules for the Treatment of Prisoners (the Mandela Rules). The Sierra Leone Correctional Service (SLCS) lacked the capacity to ensure the safety and security of inmates, staff and society, the country’s detention conditions being generally characterized by: outdated prison infrastructure; overcrowded quarters, without ventilation and clean sanitary facilities; insufficient nutritious food and water for inmates; and substandard medical facilities.
The “From Prisons to Corrections” project has worked to bring the institutional capacity of the Sierra Leone Correctional Service (SLCS) up to international standards, and to strengthen staff’s capabilities to deliver on a professional and ethical manner, in order to improve the inmates’ detention conditions. The project’s key achievements include:
1) Three human-rights audits were conducted and 19 Correctional Facility Managers and Regional Commanders were trained to implement the UN Standard Minimum Rules for the Treatment of Prisoners. This led to the development of a Human Rights Audit Action Nationwide Plan that is presently being implemented by Facility Managers. Among other things, the plan provides for the separation of remand prisoners from those who are convicted, and has also enabled inmates to enjoy visits from family members and to engage in leisure activities. A refresher course, held in Freetown on 5 and 6 March 2019, was attended by 40 participants from centres across the country, who were able to share best practices and lessons learned with their peers.
2) In spite of having been revised in 2014, Sierra Leone’s Correctional Act did not fully encompass key principles recognized in international and national laws, nor best practices required to transform the SLCS from a prison service to a correctional service. Similarly, the 1961 Prison Rules did not fully realize either the human rights of inmates or the security of staff. In 2017, drawing from SLCS’s inputs, the Minister of Internal Affairs and the Correctional Council approved reviews of both the Correctional Act and Prison Rules. The revised documents have since been submitted to the Ministry of Justice and are currently being prepared for presentation to Parliament.
3) The newly adopted master plans on accommodation and industries are supporting the Government and the SLCS in identifying and implementing immediate, short-term and long-term priorities for service reform. Reflecting the number of inmates as well as the actual amount of space, the Accommodation Master Plan provides the SLCS with a full overview of institutional capacity, to inform plans for renovating and rehabilitating facilities. The Industries Master Plan improves the sustainability of the SLCS, enabling inmates to receive training and develop skills, to grow their own food, and to produce and sell furniture. These initiatives have helped generate funds for the SLCS; and inmates, who used to eat only once a day, are now receiving three daily meals.
4) The project completed in 2017 a mapping exercise of all the 19 correctional facilities of the country and helped to formalize a set of recommendations for improving their conditions, which were welcomed and implemented by the SLCS. UNDP has also assisted the SLCS to classify inmates, improve security policies and procedures, provide better health and sanitation services, make facility renovations, expand prison industries, and enhance inmate programmes. The improvements in 8 facilities have benefited over 1,500 inmates and contributed to reduce the recurrent outbreaks of communicable diseases in these mostly overcrowded centres.
Every year since 2014, SLCS staff have been selected to attend comprehensive two-week training sessions in correction management, in Colorado (USA). In 2017, a one-week study tour to Kenya was arranged in partnership with the Kenya Prisons Service (KPS) to learn from KPS’s broad experience in implementing correctional reforms, including the review of its legislative framework and its initiatives taken to improve detention conditions and staff welfare. As a fruitful development of the South-South collaboration between Kenya and Sierra Leone, SLCS management and staff have initiated a larger correctional farm in one facility, and several centres now have small-scale farming, carpentry, bakery and sewing industries programmes, employing more than 300 inmates.
Provider Country: Kenya and USA
Beneficiary Country: Sierra Leone
Supported by: UNDP and Government of the USA (Bureau of International Narcotics and Law Enforcement Affairs – INL)
Implementing Agency: Sierra Leone Correctional Service (SLCS)
Project Status: On-going
Project Period: October 2016 – March 2019
The project expedites the transfer and diffusion of renewable energy technology from China to Ghana. The project helps strengthen the enabling environment for the transfer facilitate absorption of the technologuy by Ghana and enhance the delivery by China and use of priority renewable energy technologies in Ghana through South-South Cooperation using the trilateral modalities.
Low levels of business development capacity of key project implementers/managers and service providers. Limited business-oriented models and robust results-based planning, monitoring and evaluation indicators and targets for renewable energy projects to ensure their long-term impact and sustainability. Inadequate use and leverage of technical and research institutions. High expense and scarcity of spares for maintenance of machinery and equipment. Low level capacity in the adoption of technological improvements and upgrades. It is accepted that RE can play a crucial role in enhancing electricity access especially in rural and isolated communities if its development receives the necessary support from all stakeholders. Though access to electricity in Ghana (81.4%) is high in relation to the sub-Saharan African average (24%), there are still many rural communities that live under extreme socio-economic challenges due to factors that include lack of access to grid electricity. Further, most of these communities may be rural, isolated or scattered where the national grid is unlikely to reach them anytime soon. In addition, Ghana has frequently faced difficulties in generating sufficient electricity to meet the energy requirements needed for growth and economic development. This has resulted in frequent power outages and planned power rationing across the country in recent years, leading to reduced workforce productivity, high cost of doing business, and lack of power for essential activities in the home. Concessional financing not available to private developers. Limited public awareness of the biomass technology and its benefits.
UNDP and Energy Commission are implementing a project dubbed ‘China-Ghana South-South Cooperation on Renewable Energy Technology Transfer (RETT)’ to expedite the transfer and diffusion of RET from China to Ghana. The project is expected to help strengthen the enabling environment for the transfer and use of priority renewable energy technologies in Ghana. It is also anticipated to remove market barriers to the adoption of renewable energy technologies as well as invigorate the Chinese capacity for South – South Cooperation on renewable energy. It promotes the United Nations’ Sustainable Energy for All (SE4ALL) initiative. As part of its initiative to promote SSC on renewable energy technology transfer between China and Ghana, UNDP organized a series of exchange visits and B2B match-making events for private companies from the two countries. Prior to this, UNDP facilitated the engagement between the two Governments to understand the characteristics of the renewable energy sector in the two countries and identify potential investment opportunities and credible private companies that could tap into them. All this work was fundamental in establishing the “conditions of trust” for the two Chinese and two Ghanaian companies to engage and believe that such partnership could materialize, once it is facilitated by UNDP. They recognized the convening and neutral brokering role that UNDP has played in establishing a platform for technology transfer, as well as the strong partnership UNDP has with the Government. They also considered UNDP as a partner of choice that could promote an ecosystem approach to build capacities along the entire value chain and facilitate knowledge sharing with other countries in the sub-region. This experience demonstrates a new potential role for UNDP in promoting SSC in the private sector.
Provider Country: Government of Denmark is providing funds for the Project
Beneficiary Country: Ghana, China
Supported by: UNDP Ghana, Denmark
Implementing Agency: Energy Commission in Ghana, Ministry of Science and Technology, Administrative Centre for China’s Agenda 21 (ACCA21) in China
Project Status: On-going
Project Period: September, 2014 – December 2015
The initiative enhanced the linkage between urban waste management and greening six cities across Ethiopia and with the assistance of Ethiopia in Uganda.
According to data, urban dwellers make up 18 percent of the population and migration into cities is expected to continue leading to more burdens in energy demands. These demands for energy in urban areas in the past led to forest and land degradation. Ethiopian cities have faced critical challenges in the management of solid waste value chain and in implementing and sustaining urban green infrastructure. Ethiopia is Africa’s second most populous country and plans to achieve a middle income country status with a carbon neutral economy by 2025. The new intervention seeks to target 17,000 hectares of land for afforestation, thus helping Ethiopia sequester significant greenhouse gas emissions.
Ethiopia and UNDP implemented an “intervention project” to enhance the linkage between urban waste management and greening six cities across Ethiopia and witht the assistance of Ethiopia in Uganda. Among others, practical lessons drawn and implemented in the areas of roof water harvesting in 6 compost facilities, Household waste segregation system and incentives introduces in 6 implementing cities; and practical windrow composting method that converts organic solid waste into valuable organic compost. UNDP facilitated south south knowledge sharing of this experience of Ethiopia with 4 cities in Uganda.
The project was implemented under the program known as Creating Opportunity for Municipalities to Produce and Operationalize Solid Waste Transformation (COMPOST). It is a project designed to promote greater use of Integrated Solid Waste Management and Urban Green Infrastructure approaches in Ethiopian cities to assist the Government of Ethiopia in achieving its objectives of its Growth and Transformation Plan. Through this intervention, cities are supported to contribute to the reduction of Green House Gas emission and national targets in the Growth and Transformation Plan. This is being done by putting in place an integrated solid waste management complemented by a green urban infrastructure including greening cities and planting forests in peri urban areas. The project also helps address cities to address gaps in regulatory frameworks and institutional capacity needs. In addition to improving the quality of life in cities, investments in greening and peri-urban forests can help address threats from flash floods.
Provider Country: UNDP, Ethiopia
Beneficiary Country: Ethiopia, Uganda
Supported By: UNDP, GEF
Implementing Agency: Ministry of Urban Development and Construction
Project Status: On-going
Project Period: 2017-2022
The programme enhances the capacity of the forest sector to fulfill its mandate at all levels; increase forest coverage that boosts carbon sequestration and other environmental services as well as the promotion of sustainable supply of wood and wood products.
Ethiopia’s diverse Forest resources, including high forests, woodlands, and trees on farms, have among the highest biodiversity in the world and provide a wealth of goods and services to ensure a green economic growth pathway while maintaining rapid infrastructure development and urbanization. The Government of Ethiopia has demonstrated a strong commitment to increase the forest cover and strengthen the forest contribution to green economic growth. The aim is to expand forest cover from 17.35 million hectares of forests or 15.7% today to 20% by 2020 and 30% by 2025. Furthermore, as stated in Ethiopia’s Nationally Determined Contribution (NDC), the forest sector is expected to contribute more than 50% of the national goal to reduce emissions by 255 MtCO2e by 2030. To achieve these targets planting and managing natural forests and woodlands for a purpose by engaging communities, government forest agencies and the private sector and sustainable management of existing forests for multiple purposes are key activities in the decades to come.
The programme is targeting to enhance the capacity of the forest sector to fulfill its mandate at all levels; increase forest coverage that boosts carbon sequestration and other environmental services as well as the promotion of science and innovation in the forest sector; Promotion of broad-based stakeholder engagement in forest conservation and development including the private sector and enhancement of the forest development policies, strategies and interventions led by innovation are also focus areas of the programme.
The programme is part of a triangular cooperation among Sweden, Norway UNDP and the Government of Ethiopia.
Provider Country: Ethiopia, UNDP, Sweden and Norway
Beneficiary Country: Ethiopia
Supported by: The Government of Ethiopia, UNDP Norway and Sweden
Implementing Agency: Environment Forest and Cimate Change Commission
Project Status: On-going
Project Period: 2015-2019
This project contributes in reducing the threats to wildlife, agro-biodiversity and forest ecosystems, decreased IWT, Reduced Poaching, Decreased Unsustainable Use of Natural Resources, and Decreased Overgrazing.
Driven by low risk and high profitability, the trade in wildlife products and live animals continues to flourish. Ethiopia has been identified as a key transit (as well as source) country for wildlife products and live animals. There has been need for intervention to implement solutions that will counter the threats to biodiversity and overcome the barriers to effective management of protected areas and to combatting illegal wildlife trade.
The project seeks to counter the threats to biodiversity and overcome the barriers to effective management of protected areas and to combat illegal wildlife trade. It supports Ethiopia’s capacity for biodiversity conservation through increased effectiveness of protected area management and implementation of measure to reduce illegal wild life trade and poaching. The project will contribute to long-term global environmental impacts including the recovery of wildlife populations, conservation of habitat and agro-biodiversity. Expected project results: Improved protected area management in the targeted protected areas; Site level law enforecement initiatives supported; Management system for wildlife products and live animals that are confiscated, seized and collected; Legislation guidance for law enforcement agencies is developed; Microeconomic schemes for local communities developed and implemented.
As part of the project, South- South experience sharing visit was conducted in Kenya, Siri Lanka, Mozambique, Tanzania and Zambia. Extensive lessons have been learned in the areas of: efficient wildlife product management, collaborative law enforcement at various leves (site, regional, national and international levels); approaches used to increase efficiency of detection of ilegal wildlife products—particularly on the use of sniffer dogs at airports—; community-based protected area management; mitigation of Human-Elephant Conflict, nature-based ecotourism; transfrontier protected area management; Ecological monitoring, database management and disseminiation of information; community outreach; handling orphanage animals.
Provider Country: UNDP Ethiopia
Beneficiary Country: Ethiopia
Supported by: UNDP/GEF
Implementing Agency: Ethiopian Wildlife Conservtion Authority; Ministry of Environment, Forest and Climate Change
Project Status: On-going
Project Period: 2017-2022
The Malawi Innovation Challenge Fund has been providing grant finance and technical assistance to lead businesses, in order to support agriculture and manufacturing value chains to work better for the poor, following UNDP’s Inclusive Market Development approach.
The poor level of diversification of the Malawian economy and exports has been compromising the country’s development. Despite the efforts carried out hitherto, the slow rate of economic transformations hinders Malawi’s potential of moving away from a consumer and import-oriented country to a manufacturing and export-oriented one. The country lacks the incentives for the private sector to increase its investments and outputs. The major constraints perceived by businesses are access to finance, transportation, informal practices and lack of power. The poor investment climate exacerbates the country’s lack of competitiveness caused by its inland location, which makes for high transport costs for imports and exports. Another recognized constraint is the lack of integration in domestic, regional and global value chains. Private-sector investments in agricultural trade and agro-processing are thus being hampered by the disconnection between small-scale producers and larger agri-businesses.
The Malawi Innovation Challenge Fund (MICF) is a US$24 million competitive mechanism that provides matching-grant finance for innovative projects proposed by the private sector active in Malawi’s agricultural, manufacturing and logistics sectors. Running since 2014, the MICF offers risk capital that generates real impact, in terms of attempting to increase both the country’s productive capacity, and employment and income opportunities for the poor. The MICF clearly aims to support the process of transformation within the Malawian economy, while focusing on the targeted priority sectors of the National Export Strategy and on value chains with strong potential to contribute to growth and poverty reduction. For instance it seeks to enable manufacturers to backward integrate processes to incorporate local products and services that would enable them to compete in international markets or allow for import substitution in the domestic market, while at the same time delivering large social or environmental impacts.
The MICF is designed to be a transparent, quick and responsive mechanism that endeavours to understand the needs of the private sector. The grantees are expected to match 50% of the grant amount, and this grant follows a rigorous verification process of milestones achieved according to the signed contract. The MICF is implemented through an Inclusive Market Development (IMD) approach, which recognizes that a series of interventions are required across the market system in order to ensure sustained changes in behaviour and to enable markets to function more effectively for the poor. This approach overcomes the drawbacks of conventional instruments by focusing on systemic change. Integrating IMD with the Challenge Fund instrument reduces some of the risks faced by businesses associated with innovating pro-poor and inclusive business models.
The MICF has supported 24 grantees since 2014, in such areas as water-treatment solution, non-refrigerated margarine, UHT long-shelf-life milk and specialty tea. Its main impacts up to now include the following:
– The aggregate number of poor people having experienced income increase or livelihood improvement amounts to 252,356, 32% of which are women;
– The number of smallholder households having benefitted from new or enhanced income-generating activities, or livelihood improvement, amounts to 35,088;
– The number of low-income unskilled individuals having gotten a permanent employment amounts to 1,215, 33% of which are women;
– The additional investments directly leveraged from the private sector through the Fund amount to almost US$10 million.
In view of the success of the initiative, many UNDP Country Offices in Africa (for example in Ethiopia, Kenya and Zimbabwe) have been supported to better understand the functioning of the MICF and a possible roll-out for either a single-country challenge fund or a regional challenge fund.
Provider Country: Malawi
Benecificary Country: Malawi
Supported by: UNDP, International Fund for Agricultural Development (IFAD), UK Aid, KfW (Germany), Embassy of Norway
Implementing Agency: UNDP Malawi, Nathan Associates London Ltd, Imani Development, Malawian Ministry of Industry and Trade
Project Status: On-going
Project Period: January 2013 – December 2019
The project aims to strengthen gender equality, empower rural women and tackle environmental degradation using solar-powered electrification. It will transform rural women’s lives by increasing income and social capital through integration in the distribution of energy from a solar generator, and promoting the use of improved stoves.
In Burundi, there is an excessive use of firewood for fuel and low electrification rate (5%, compared to average of 16% across Africa, 41% average in other low-income countries). This limits economic capacity and impedes on children’s access to education. The burden of wood gathering exacerbates inequalities, including an increased safety risk for women. Finally, the use of firewood for fuel is contributing to Burundi’s rapid forest degradation, which is currently at risk of complete destruction by 2024.
The light fountain is a solar system with 1 or 2 panels and rechargeable lamps which are rented by women’s associations to the communities with a commercial fee. Income generated from the lamps will be partially used for reinvestment and business expansion.
The project will also promote the fabrication and use of improved stoves by women as an incentive to access the light fountain lamps. Contracts will be signed with selected women’s associations to engage in the production of improved stoves, and members will be trained to produce and use improved stoves in their households.
Expected results (financial and technical):
Other expected benefits include:
The Ministries of Energy and of Gender will be involved in the choice of sites and localities and will be in charge of supervising the implementation of the project as well as seeking additional funding.
The Ministry of Energy supports the resource mobilisation efforts, for example through the organisation of a multi-stakeholder round table event, and through facilitation and coordination.
The Ministry of Gender supports grassroot engagement with women, through their Community Based Development Centres (CDFC). The CDFC, in partnership with a selected CSO, will engage with and follow up on the activities of the women’s groups.
A local CSO will lead women’s training in improved stoves fabrication and the monitoring of their household use.
The project includes an exploration of South-South Cooperation exchanges relevant to energy solutions. Part of the project strategy is the ongoing mobilisation of funds, including stakeholder engagement, for example with Swiss Cooperation Agency and The European Union as energy solutions and women’s empowerment align with their priorities.
Provider Country: Burundi/UNDP
Beneficiary Country: Burundi
Supported by: UNDP (Innovation Fund)
Implementing Agency: Ministry of Environment, Ministry of Gender, Local CSO
Project Status: On-going
Project Period: 14/06/2018 – 31/12/2019
This project aims to improve relations between the UNDP and its customers (UN agencies, staff, etc), by creating a real-time user-experience feedback tool. The country office’s various departments (ICT, senior management, etc) will work together and engage with users for quality control.
Current organisational cultural evaluation mechanisms are ineffective:
This can affect mobilization of resources, image, transparency, efficiency, as well as quality of services rendered can also be affected.
The project proposes the ‘Customer Thermometer’ to streamline feedback process in real-time and introduce a star-rating system integrated into the email. In a single click, within an email, customers can provide feedback on their user experience.
The tool will be fully integrated and compatible with the currently used tool (Outlook) with graphical and user-friendly interfaces, powerful analytics and alerts platform to track real time feedback. This first line survey will help to better orient and fine-tune annual satisfactory survey.
Expected results (financial and technical):
The project will engage with technical experts (Email Service HQ and ICT team) for system configuration and local support and training. Customers (UN agencies, staff, etc) will be engaged with for quality control.
In the second phase of the project, Senior Management and the Regional Innovation Advisor will conduct awareness raising and dialogues with other African countries.
Provider Country: UNDP DRC
Beneficiary Country: DRC
Supported by: UNDP DRC
Implementing Agency: UNDP DRC
Project Status: On-going
Project Period: Jul 01, 2018 - Jun 30, 2019
The UNDP Benin Country Office aims to mobilise the private sector and set up a Labour Market Information System to improve access to information for young job-seekers, and to provide the basis for effective, targeted job creation policies.
Youth unemployment rates are increasing in Benin, from 50% in 2011 to close to 70% in 2013. The challenge is compounded by a weak market information system, inefficient public action, weak synergy between stakeholders, and the younger population’s gaps in training and preference for salaried jobs.
By creating partnerships with the private sector, the Benin country office aims to mobilise private resources and collaborate with the government and other stakeholders to achieve the SDGs.
A Labour Market Information System would provide timely and reliable data to help inform decisions relating to employment, such as the skills and training of the youth population.
Expected results include:
The National Employment Agency is implementing the Labour System Market, and the Ministry of Agriculture, Livestock and Fisheries is implementing the Youth Entrepreneurship Project.
Tripartite partnerships would be forged between the government of Benin, the UNDP country office, and a private sector entity (e.g. bank, mobile technology entreprises, IFIs, etc.)
Provider Country: Benin
Beneficiary Country: Benin
Supported by: UNDP Benin TRAC Resources; Administrator CIF Funds; Indian Government; Benin Government through a cost sharing Agreement
Implementing Agency: The National Employment Agency; The Ministry of Agriculture, Livestock and Fisheries
Project Status: On-going
Project Period: Until July 2019
The project explores applications of Big Data to measure SDG 16.6.2: public satisfaction with public institutions’ service delivery. Drawing sentiment data from Facebook, the aim is to assess user experiences of public services in real time, as a means to bridge the gap between evidence and informed decision-making on service delivery.
In Botswana, reliable and timely measurement of the Sustainable Development Goals is at risk of being inhibited by structural constraints on institutions, low quality data, limited technical capacities, and insufficient financial investments in data collection, analysis, and use. The UNDP Country Programme (2017 – 2021) highlights that achievement of the Sustainable Development Goals requires the availability of comprehensive data for design, prioritization and continuous progress tracking. However, the national data systems currently experience inadequate robustness to achieve this, motivating a need for reforms in order to meet the increasing and evolving needs of data users, including for the full implementation of the Agenda 2030 for Sustainable Development.
As part of a cross-regional initiative to measure progress on SDG indicators, the Government of Botswana and UNDP are testing the potential of social-media generated Big Data for improved public services. The project aims to leverage new and emerging data sources to produce better and real-time insights that help deliver on the SDGs and improve decision-making.
The tool will serve both as a regular feedback mechanism for line managers to improve public services in the short term, and an evidence base upon which to improve policies and make structural improvements to systems in the long term.
The Ministry of Employment, Labour Productivity and Skills Development (MELSD) has volunteered to pilot the data collection approach, and the Office of the President, as custodian of overall public service delivery will provide logistical support where required. The UNDP Innovation Facility and Istanbul Regional Hub provided financial resources, Data Pop Alliance provided technical expertise in prototype design, and the National Statistical Organisation will provide technical support in terms of adherence to data collection standards.
The project focal points engaged with the UNDP Iraq office, to launch a similar initiative relevant to the Iraqi context.
Provider Country: Botswana
Beneficiary Country: Botswana
Supported By: UNDP Botswana
Implementing Agency: UNDP, Pilot Ministry - MELSD
Project Status: Completed
Project Period: October 2017 - March 2018