The National Center for Artificial Insemination and Genetic Improvement (CNIAAG) was established as a public Institution with Industrial and Commercial Character (EPIC) by Presidential Decree n ° 88-04 of January 5, 1988, which modified and supplemented by Executive Decree No. 05-434 of 10 November 2005. The Center is one of the entities of the Ministry of Agriculture and Rural Development. The Center is administered by a Board of Directors and headed by a Chief Executive Officer. The center’s mandate is to monitor and control of all activities in the country, that has included:
In terms of genetic improvement, the Center is responsible, in particular, for:
The Center is working through 3 main pillars the first is the artificial insemination which concerns of production and distribution of semen (Bovines, sheep, goats), the second pillar is the genetic improvement which concerns of development of artificial insemination programs and their implementation and the last pillar is Genetic improvement which includes the use of the semen in accordance with a genetic program duly established to the objectives of the Ministry and introduction of cryopreservation techniques for the maintenance and development of local breeds bovine, ovine, goat, equine.
The extension of all the activities of the center on the ground is done by 475 contracted inseminators numbered in 42 districts,
The prospect of the center is to:
CNIAAG Contact details:
Centre National de l’Insémination Artificielle et de l’Amélioration Génétique
Haouch Erroussi – BP 10 Birtouta 16045 - Alger
Tel/Fax : + 213 23 40 00 12
Until 2015 there were no technologies for growing pike perch and works on artificial breeding of pike perch for stocking natural water bodies in Kazakhstan. Cultivation of marketable products in pond farms was also not carried out.
In 2015-2017 in order to develop economically effective technological methods of production of pike-planting pike perch material of the Kazakh Research Institute of Fisheries, studies were carried out on the Development of Economically Efficient Technologies for the Cultivation of Valuable Fish Species and Their Introduction at Fish-Breeding Enterprises in Kazakhstan.
During the implementation of the program works, the methods used in pond and industrial fish farming (in genetic, physiological and ichthyopathological studies) have been applied; In the part of fish farming and fodder production - the relevant regulatory and technical documentation and guidelines.
Technological methods of obtaining pike-planting pike perch material have been developed based on the spawning of pike perch in ponds, obtaining eggs, incubating eggs, obtaining larvae, frying young plants, growing juveniles.
In Almaty region, in 2016, the biotech schemes for growing commercial products (two-year-olds and three-year-olds) of pike-perch in a polyculture with Nylon tilapia`s stockyards, two-year-old carp and white amur were carried out. Survival of two-year-old and three-year-old pike-perch was 100%, the average weight of two-year-olds is 250 g, three-year-olds 750 - 800 g, which corresponds to the requirements of the pike perch commodity condition. As a result of experimental cultivation, satisfactory fish productivity values of 50 kg/hectare were obtained for pike perch in ponds. The fish that make up the polyculture (carp and white amur) during the fish-breeding season reached the marketable weight, an additional yield of fish products was obtained for two years of carp and white amur to 500 kg/hectare.
The results of the conducted researches in the Chilik pond farm showed the real possibility of growing pike-perch`s commercial products in polyculture with carp and white amur in conditions of fish farms in the south of Kazakhstan.
Based on the results of the experimental work, recommendations on the cultivation of commercial pike perch in ponds of fish farms in the south of Kazakhstan have been developed. The patent registration for an innovative way of incubation of fertilized caviar of pike perch has been obtained.
Partners: Chilik pond farm (basic fish farm)
LLP "Kazakh Research Institute of Fisheries" (KazNIIRH)
Name and title: Dr. Saule Assylbekova, Deputy General director
Slow Economic growth and continuous increase of unemployment, which is now 44% represents the biggest problems and challenges in Bosnia and Herzegovina. Such a high unemployment rate is a result of devastating effects that recent conflict and economic transition process had on big employers, state owned holding companies that have been a backbone of Bosnia and Herzegovina economy and provided most of the jobs — working places in Bosnia and Herzegovina. Privatization rather negatively affected these processes since privatized companies didn`t manage to achieve revenue they had before 1992 and many of them are extinguished. With view of it, the Fast Growing Small and Medium Enterprises (FGSMEs) that represent a small percentage of the total number of companies (up to 10%) contribute significantly to the solving of problems by creating between 60% and 75% of new jobs. FGSMEs are also resistant to market recession and don't lose jobs during this period.
Since Sarajevo Macro Region has no sufficient developed business support services oriented to the SME sector, in 2014 Sarajevo Economic Regional Development Agency (SERDA) initiated the solution aiming to foster business expansion of FGSMEs through development of the new services/consultancy for FGSME/SME support in the region.
The solution developed and introduced new specific local economic development tools created for employment and economic growth, including methodology for new jobs creation and provided 15 FGSMEs with the following services:
Owing to the support received the following has been achieved:
Budget: 102,000 euro
Partners: Association of Business Consultants in BiH – LESPnet, Municipality Vogošća, Municipality Ilijaš, Municipality Novi Grad
Bosnia and Herzegovina
Sarajevo Economic Regional Development Agency (SERDA)
Contact Person: Faruk Cerić
Phone: +387 33 652 935; +387 33 648 686
Solution: Since its inception, ASAN Xidmət has become a state agency most widely applying the volunteer activity. Volunteerism is the activity undertaken by young people at ASAN Xidmət centers aimed at their self-development and enhancing their knowledge.
Goals and objectives: In order to facilitate employment opportunities for and support undergraduate and graduate ASAN volunteers in building their professional careers, ASAN Xidmət launched a website called ASAN Kadr (www.asankadr.az) in March 2015. This portal creates the bridge between young and experienced persons with distinctive work potential and public and private entities.
Implementation: Every young person between 17-25, both undergraduate and graduate, can apply for volunteerism in ASAN Xidmət. Those, who pass the selection process, undergo two-month volunteer work in ASAN Xidmət centers. Volunteers who successfully complete the contractual obligations are awarded a special certificate and reference by the State Agency and this provides an opportunity for their successful transition to the next phase of their professional life. So far more than 7000 young people have successfully undergone a volunteer activity in ASAN Xidmət centers.
Until 13 April 2016, 2227 CVs of ASAN volunteers have been uploaded on the portal. Moreover, 444 public and private entities have registered to the portal. Altogether 5579 job applications and job interviews have taken place through the portal.
Achievements: It is remarkable that so far 556 professionally distinguished young ASAN volunteers have found employment in ASAN Xidmət centers, other state entities, private companies and enterprises with 268 of them through the ASAN Kadr portal. Information on all volunteers, who have found employment, is regularly updated and their testimonials are placed on the portal.
Replication: The solutoijn can be replicated in countries in need to improve the youth employment system.
Budget: Access to and use of the portal by volunteers and entities are free of charge. Maintaining the portal is done by ASAN Xidmət HR Department, and requires minimum financial resources.
Contact person: Mr. Elchin Huseynli
Phone: (+994) 12 444 74 41
Web links: www.vxsida.gov.az, www.asan.gov.az
The Romanian Mobility Fund for Governmental Experts is a rapid response financing tool that facilitates the quick transfer of Romanian experts and expertise to Romania’s ODA priority countries, such as Republic of Moldova, Ukraine, Belarus, Georgia, Armenia, Azerbaijan, Tunisia, Egypt, Libya, Palestine, Iraq and Afghanistan in order to meet the ad hoc needs in development sectors in which Romania can bring an added value, by sharing its transition experience to democracy and a market economy. This instrument is addressed to public servants from both Romania and its partner countries.
The Mobility Fund has been designed by the Ministry of Foreign Affairs of Romania (MFA) in consultation with the UNDP and became operation in the autumn of 2013. The instrument is fully financed form the MFA’s Official Development Assistance (ODA) budget on an annual basis and is implemented jointly by the UNDP Regional Hub in Istanbul and the MFA.
The Mobility Fund’s focus areas are:
The Mobility Fund is an application-based financing instrument, whereby interested representatives of public authorities in Romanian or the ODA partner countries (and in exceptional cases, where the requested expertise cannot be found in public institution, representatives of the private sector and the civil society) can submit their proposal, using a standardised application procedure. Applications for the Mobility Fund are received throughout the year, depending on the availability of funds, and are awarded on the first-come first-served principle, granted that the assistance needs are well justified.
Which are the eligibility criteria?
Eligible costs: transportation/flight tickets; Daily Subsistence Allowance (DSA), as per the UNDP list of DSA rates around the world;
What is the application procedure?
The application process lasts up to 15 working days. The complete application must be sent to the UNDP representative with at least 10 working days prior to the event/meeting. Within maxim 5 working days from the receipt of the complete application, the applicant will receive a response to the acceptance or rejection of the application. In the case of acceptance, the flight ticket will be procured by UNDP in the shortest time possible, and the respective DSA will be granted to the successful applicant.
Between August 2013 and April 2016, 31 mobility missions were financed through this mechanism, targeting the following fields of expertise: public health – phyto-sanitary, agriculture, consumer protection; project writing, M&E; market economy; internal affairs and public safety; anti-corruption and justice; child protection; public communication; and education.
The Mobility Fund for Government Experts:
Budget: 73,000 USD between 2013 and 2016
Contact person: Anca Stoica, Romanian ODA Project Manager, UNDP Istanbul Regional Hub
The Mobility Fund for Civil Society Experts is a financial instrument facilitating the transfer of expertise and knowledge sharing between civil society experts in Romania and the Republic of Moldova. This financial instrument is administered by the Romanian NGDO platform (FOND) and is fully financed by the Romanian Ministry of Foreign Affairs from its Official Development Assistance (ODA) budget.
The Mobility Fund was established in 2013, by FOND, in response to the request expressed by the participants at the 2010 Civil Society Forum Romania – Republic of Moldova that aimed at strengthening the cooperation and dialogue between the NGOs from the two countries.
The Mobility Fund for Civil Society Experts includes two types of financial support: funding for individual missions and small grants awarded to NGOs.
What are the eligibility criteria?
What is the application procedure?
FOND launches the call for individual mobility proposals/small grants. For individual mobility missions, applications are accepted on a rolling basis following the first-come first-served principle. The complete application, including the application form, CV, meeting agenda, a brief overview of the activity must be submitted within 15 days prior to the event. An answer should be received in maximum 5 working days.
The grant is awarded in two tranches and covers transportation, accommodation, meals and other incidentals. For small grants, FOND launches a separate call. The application file must include the application form, registration documents and certificates of the applicant and its partners and the last activity report of the applicants and its partners. A commission composed of representatives of FOND, UNDP and the MFA evaluates the applications.
The Mobility Fund supported approximately 20 individual mobility missions and 10 small projects, between 2013 and 2016.
The Mobility Fund for Government Exerts:
Budget: 71,000 USD between 2013 and 2015.
Contact person: Adriana Zaharia, Adela Rusu
Drafting public policies, strategies and action plans in the area of preventing and combating corruption is part of the mandate of the Ministry of Justice. The Ministry of Justice (MoJ) initiated and coordinated the drafting process of three such strategies. The latest one, the National Anticorruption Strategy (NAS) 2016-2020, was drafted following a complex consultation process of all relevant stakeholders, following the good practice established under the previous strategic cycle (2015-2015). Around 90 civil society organizations, public institutions, companies and business associations were consulted during a 6-month period, resulting in more than 170 drafting proposals. The consultation process was divided in five different platforms, representing: (i) the central public administration; (ii)the independent authorities and anticorruption institutions; (iiI) local public administration; (iv) business sector and (v) civil society. The document entered into force on August 23, 2016.
The strategy made use of the self-assessment report of the implementation of the previous strategy, as well as of an independent external audit report on the results of NAS 2012-2015, undertaken by experts contracted by the OECD.
As an outcome the multidisciplinary strategic document was developed, addressing all public institutions, including the executive, legislative and judiciary, local public administration, business environment and civil society. The strategy represents a real anticorruption agenda that needs to be assumed at the level of all public institutions. It builds on the lessons learned from the previous strategy, while emphasizing the measures and sectors that still require a focused response, such as health, education, public procurement, local public administration, political party financing, whistleblower protection, ethics counseling and revolving doors.
The mechanism of thematic peer review missions at the level of the public institutions will form the bulk of the monitoring process. Evaluation visits will be carried out at the level of public institutions by expert teams composed of representatives of the five cooperation platforms (including civil society), in order to assess their progress in implementing the commitments undertaken in accordance with the programmatic document. Between 2012 and 2015, 83 evaluation missions took place, 17 in the central public administration and 66 in the local public administration. The evaluation visits result in an evaluation report that is published online and complements the self-evaluation procedure envisaged by the strategy.
The Executive summary on the implementation of the UN Convention against Corruption on Romania, published on the UNODC website, notes the involvement of the private sector and civil society organizations in the implementation and monitoring of the National Anti-corruption Strategy as an example of success and good practice.
This model of periodically evaluating the implementation of NAS builds trust between NGOs and public institutions and opens dialogue channels that are otherwise neglected or undermined by reciprocal distrust.
The model implemented by the Ministry of Justice in designing strategic documents could be easily transferred in other countries with low trust in the AC efforts to contribute to building ownership of the people over the anticorruption agenda.
Contact person: Anca –Luminita Stroe
Romania’s Department for Crime Prevention, Ministry of Justice
The strategic movement One Village One Product (OVOP) was designed specifically for regional development in Japan and implemented in a number of Southern countries, with Kyrgyzstan being first in Central Asia.
The OVOP concept was adopted and indigenized in Kyrgyzstan by Kyrgyz artisans and local producers under coordination of the Ministry of Economy of the Kyrgyz Republic and with support of the Japan International Cooperation Agency (JICA) with a vision to increase incomes and wealth of local communities through value addition to local resources, human capacity development and marketing of high value added products, which would be recognized worldwide.
The uniqueness of the OVOP approach is that oriented to achieve economic development in regions and communities by identifying and further production exclusively from local resources, development of packaging design and labels, followed by quality control, as well as the promotion of local and global markets.
Development of the new regional product involved producers, farmers, Committee members and other regional representatives. Producers are not left alone to find new idea and produce something unique; on the contrary, regional people with joint efforts and together with the project support identify available raw materials in the region, look for historically and traditionally known or regionally and culturally specific products.
Today, the OVOP has more than 1,500 members who make up the Association. About 300 - 400 producers annually make jointly felt souvenirs, which are later exported to Japan and through Japan are available worldwide in Muji shops.
The OVOP does not provide any financial means and support for raw material procurement or for transportation expenses. All activities of the producers are business based which contributes for their further sustainable and independent management of their activities.
Initially, the project was piloted Issyk-Kul region. The Ministry of Economy intends to scale-up the model in other areas of Kyrgyzstan.
Tajikistan expressed its interest in replicating the model with an initial study-tour in Kyrgyzstan organized by UNDP Tajikistan. The Deputy Minister of Rural Rehabilitation and Development from Afghanistan also took part in it. Such elements as joint efforts of producers and the government institutions, continuous communication and information sharing, selecting proper raw materials, understanding customers’ needs, advancing production technology, improving workshops, developing unique design and well-organized production system play a vital role in replicating the model.
Partners: JICA, the Ministry of Economy of the Kyrgyz Republic and the Authorized Representation of the Central Government in Issyk-Kul Region.
Asel Bogombaeva - Chief Specialist of Strategic Planning and Development, Department, the Ministry of Economy
UNFPA in Armenia supports various initiatives aiming at reduction of maternal mortality, as well as abortion and infection rates through introduction of modern methods of contraception, improved access to and quality of Reproductive Health/Family Planning services, better antenatal services and care, education of young people on reproductive rights, health, and sexuality issues.
In 2002,UNFPA Armenia in cooperation with the Center for Perinatology, Obstetrics and Gynecology (CPOG) introduced the services of Mobile Gynecologist in hard-to-reach and remote rural areas of Armenia. The Mobile Gynecologist is a fast way of reaching women in labor by mobile gynecologist teams (MGTs) using an ambulance car fitted with the needed equipment. MGTs operate in six cities of five regions in Armenia, namely, Ararat (Ararat region), Armavir (Armavir region) Gavar and Vardenis (Gegharkunik region), Artik (Shirak region) and Spitak (Lori region)). From these base locations the teams are called to remote rural areas whenever there is a difficult case of woman in delivery and a life of woman is endangered.
The MGT consist of highly qualified and trained medical personnel (a gynecologist and a sonographer). Each team utilizes a vehicle that is fully equipped with necessary medical equipment (mobile ultrasound machine, portable Doppler and cardiotocograph machine) and supplies.
The MGTs were providing antenatal services to approximately 1200 women annually as a part of the regular antenatal public service provision to pregnant women. The establishment of MGTs contributed to:
The Mobile Gynecologist model can be replicated in any country to ensure universal assess for care, especially for poor population in remote areas and can serve as an alternative solution to provide access to reproductive public health services in remote communities.
Partners: Republican Institute of Reproductive Health, Perinatology, Obstetrics and Gynecology (Armenia)
Budget: Equipment costs per car $15,000 in addition to the cost of ambulance cars
Contact person: Tsovinar Harutyunyyan, UNFPA Armenia CO Program Analyst
Countries involved: Kyrgyzstan and Tajikistan
Relations between Tajikistan and Kyrgyzstan can be characterized as cooperative and peaceful but there are a significant number of unresolved border-related issues that threaten to undermine the countries’ security and developmental gains. Analysis of the incidents between Kyrgyz and Tajik neighboring communities pointed to youth as a key demographic group behind much of the recently recorded inter-communal/ cross-border tensions. Given the fact to the demographic situation in both countries and significant representation of the youth in overall demographic structure of the population the decision was made to pay special attention to addressing the youth issues through a number of strategic interventions. Need assessment of youth identified poor communication and lack of cooperation among the neighboring community as well as low level of ethnic tolerance of youth of two countries.
Therefore, in 2016 UNDP came up with the initiative to target youth through educational and capacity development initiatives and foster youth involvement in the development and implementation of joint youth activities in Tajik-Kyrgyz border areas, thereby, contributing to the strengthening of multicultural understanding and tolerance.
UNDP focused its youth related activities on the group of youth between 18-30 years old that are prone to conflicts and their consequences and probable incidents with the neighbouring communities in Kyrgyzstan. It is assumed that through participation in the project activities the young people will build friendship, cooperation and social networks with their peers from the neighboring villages of Kyrgyzstan, learn together the social and business knowledge and develop the skills through implementation of joint social and business initiatives.
To achieve the set goals in frames of the current initiative the decision was made to bring to the youth of neighboring communities the knowledge and opportunities to cooperate through the following activities:
The following results have been achieved so far:
Partners: FTI Kyrgyzstan - Foundation for Tolerance International; ASTI Tajikistan (Association of Scientific and Technical Intelligentsia); Local Authorities at district and Jamoat level.
Budget: 141.000 USD
UNDP Tajikistan: Ms. Gulshod Sharipova, M&E Specialist, UNDP Khujand AO
UNDP Kyrgyzstan: Mr. Akyn Bakirov, Project Specialist, UNDP Batken AO
Strengthening the innovation capacity of small and medium-sized enterprises (SMEs) is a precondition to improve the competitiveness and sustainable development. The innovation capacity of SMEs in Varna region, Bulgaria, IS lower than of large enterprises. In order to increase it the web-base group was created to establish qualified and fitting frameworks to motivate SMEs for innovation and to bring them closer to the results of research and development (R&D) activities.
In 2012 Varna Economic Development Agency (VEDA) within the EU-funded “Asvilok Plus” project created a social network of young innovators, entrepreneurs, and managers to support small business initiatives, to motivate them to join efforts in implementing their innovative ideas, get online education, consultations and opportunities for information exchange with VEDA and members of the network.
The initiative aimed at:
The initiative comprises of the following activities:
Since the group creation, the number of its members has risen to 542. The people networking on the platform actively post information on upcoming events, trainings, programs, etc. and develop business relations amongst each other. Thus, the VEDA’s initiative enables the economic environment of the involved regions to turn more innovation friendly setting up a virtuous circle at regional level where supply of new ideas and demand for new solutions both push and pull innovation.
After the project end, the group continues to function and expand its network by accepting new members. On a volunteer basis its members regularly exchange information on new funding schemes for entrepreneurs, start-ups, SMEs and innovation, for free training, workshops, meetings, exhibitions, mission travels and similar opportunities, for current competitions and awards in the country and abroad, and other topics relevant to the competitiveness and innovation.
Partners: The EU’s South East Europe Transnational Cooperation Programme (SEE Programme)
Budget: during the project lifetime a salary of virtual network’s manager.
Varna Economic Development Agency
Contact person: Todorka Dimitrova, VEDA Director
Phone: +359 887 934526
Even though the Corporate Social Responsibility was rather new concept for the Republic of Macedonia a decade ago, now it has already established the institutional setup for CSR, including the National CSR body, adopted national CSR policy and proved dedication of the Government toward development of CSR in the country.
In 2007 the Government of the Republic of Macedonia adopted the Programme for Stimulating Investment in RM for 2007-2010, in which, considering the importance of the corporate social responsibility in securing the welfare impact of investments, the special provisions were made for development of the corporate social responsibility (CSR).
POLICY FORMULATION AND INSTITUTIONAL SETUP
Further, the Ministry of Economy initiated activities on establishing a formalized body, responsible for promoting CSR in the country and for coordinating the activities of all stakeholders in this field. In 2007, the National Coordinative Body on CSR was established as a permanent working group within the Economic-Social Council of the Government. The Coordinative body on CSR consists of 17 members and represents a formalized structure for multi-stakeholder dialogue and identification of actions for CSR promotion and implementation. It involves all stakeholders under a Government umbrella, and yet, it is not governmental body. The Ministry of Economy acts as a coordinator of CSR promotion activities on behalf of state institutions.
The Body developed the National CSR Agenda for the Republic of Macedonia 2008-2012, a policy document approved by the Government in October 2008. The multi-stakeholder approach to the formulation of the national CSR policy promotes joint actions, which can complement each other and create synergies and defines the roles, responsibilities and activities of all stakeholders. Government’s role is seemed in creating an enabling environment that promotes growth, inclusion and sustainability. The priority objectives include raising awareness on CSR; developing the capacities and competences to help mainstream CSR; and ensuring favorable environment for development of CSR.
Ministry of Economy is responsible for implementation of CSR policy and mainstreaming the CSR related practices and policies within different CSR stakeholders.The Department for promoting CSR was established within the Ministry, comprised of the Unit for Socially Responsible Practices and Unit for Social Responsibility Policy. The activities are focused to promote and reinforce the national multi-stakeholder dialogue on CSR, exchange of ideas and experiences on CSR practices, develop capacity of National CSR body and encourage uptake of CSR practices in all sectors.
MACEDONIAN CSR PROJECT
With financial support of the European Commission Programme for Competitiveness and Innovation (CIP) and cooperation with the Association of Chambers of Commerce of the Republic of Macedonia, and two civil society organizations, Macedonian Enterprise Development Foundation and Macedonian civil association Konekt, the Ministry of Economy implemented a project, aimed to support the mainstreaming of CSR related practices and policies within different stakeholders, through implementation of measures and activities foreseen in the National Agenda on CSR. The project targeted companies, especially SME’s, their employees and consumers, civil society organizations, government representatives and media. Main components of the Project correlated with the priority objectives of the National Agenda. Within the framework of the project the review of laws and regulations on compliance to CSR, was done in order to develop recommendations for synchronization of legislation with the CSR concept.
NATIONAL AWARD ON CORPORATE SOCIAL RESPONSIBILITY
Since 2007, every year, traditionally a National Award event is organized for the best practices in corporate social responsibilities, in five categories: relations with employees, ethical governance, market relations with suppliers, consumers and customers, environmental protection and community involvement. Recently, a new sixth category was introduced - the most innovative SR practice. On the annual Call for applications for the National Award for best CSR practices, the Macedonian companies are invited to apply and compete in each category, while documentation is evaluated by the Expert Jury Commissions for selecting the awarded practices in each category. So far, the Macedonian small/medium sized enterprises and large companies have presented their 500 social responsible practices, demonstrating the dedication to society and the environment.
Categories, number of application each year:
The future development requires:
The expected result is the new mid-term national strategy for stimulating CSR and further developed capacities of the main structures for implementing measures to support CSR, on the base of the CSR policy approach of the UN and European Commission in the Republic of Macedonia.
Improving and advancing the corporate social responsibility in the Republic of Macedonia contributed to a favorable environment for sustainable development and competitiveness, social inclusion and improved overall business environment.
As a result of the joint activities of all stakeholders in the past years, Macedonia is now positioned as one of the leaders in CSR in Europe and its approach to the development and implementation of CSR can be shared with and replicated in other countries interested in introducing CSR into development agenda.
Budget: 5,000 EURO per year during 2008-2015, 10 000 EURO for 2016
Ministry of Economy
Jurij Gagarin - 15, 1000 Skopje
Republic of Macedonia
Department for stimulating corporate social responsibility
Maja Kurcieva, Deputy Head of CSR Department
Tel: 02 3093 403
Sofija Kuzmanovska, Head of Unit for CSR policy
Tel: 02 3093 421